FAQ Category: Meter

how to export energy consumption in resident app?

Customer can export their consumption data into excel using web version of the app. Login into web version of resident app. Select energy icon/tab on dashboard page. Click on download icon, top right corner of the screen Select date period and click on export excel button. An excel file will be downloaded into desktop/laptop. Note:

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Not able to see the electricity payment option in Mobile App?

If you are not able to see the Payment option against the Electricity or any other Bill Plan in your resident mobile app. In your app, normally you can see balance against all bill plans and along with Payment option as in the below screenshot. If you are not able to see the Payment option

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How to add reading?

Click on  Meter Menu > Reading > then click on Add Reading Menu present right top corner. Now Search the unit no for which you want to add reading. then fill the desired details. We can see added/uploaded reading Cluster wise, between date or individually, Menu -> Meter -> Search Reading Refer below image for

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