Home

FAQ Tag: centralized helpdesk management system

How to define escalation levels in Heldesk or Complaint Management?

July 27, 2020 / Manvik / 0

You can define the escalation level for complaint management. The escalation levels can be applicable at Site Level: The escalation levels will be applicable to all type of complaints. Nature / Sub Nature Level: There can be different escalation levels for different category and sub category of complaint. To configure the escalation level, steps are:

Mall Management System (Tavleen Kaur) (6,657)
What is Mall Management System? Mall Management is defined as an overall operation and maintenance of the entire building infrastructure, including the services and utilities, ensuring that they are used in a way that are consistent with the purpose for which it was acquired. Mall Management encompasses operation, facility management, security, accounts, common area maintenance,
HVAC Maintenance (Manvik) (4,946)
HVAC Maintenance Checklist As per Wikipedia "Heating, ventilation, and air conditioning (HVAC) is the technology of indoor and vehicular environmental comfort. Its goal is to provide thermal comfort and acceptable indoor air quality." Why You Should Have an Annual HVAC Maintenance Plan? Prevention is better than cure. This is as true for Assets as for
What are common preventive maintenance schedule for Chiller? (Manvik) (3,868)
Preventive maintenance for chillers involves cleaning, monitoring temperature and pressure, and general system testing. Depending on the maintenance tasks, technicians must perform them anywhere from daily, weekly, monthly, or annually. What is a Chiller? A chiller is a machine that removes heat from a liquid via a vapor-compression or absorption refrigeration cycle. This liquid can
What is an HVAC System and What are its Parts? (Tavleen Kaur) (3,396)
What Is An HVAC System? First and foremost, HVAC stands for heating, ventilation, and air conditioning. Heating, ventilation, and air conditioning (HVAC) is the technology of indoor and vehicular environmental comfort. Its goal is to provide thermal comfort and acceptable indoor air quality. Wikipedia defines HVAC as: "Heating, ventilation, and air conditioning (HVAC)[1] is the technology of
Facility Manager Guide for Best Practices (Manvik) (2,782)
Guide for Facility Management Are you looking for help content for Facility and Property Managers? You are in right place. Write to contact@factech.co.in for any topics you want to get added to the list. Refer Monthly Facility Technology Bulletin for learning best practices, and activities in Facility Management Fraternity. Duties of Facility Manager What are

Hello ! If You Are Ready To Take Your Facility Management To Next Level...

Start Now

FAQ Tag: centralized helpdesk management system

How to define escalation levels in Heldesk or Complaint Management?

Search