Cancellation & Refund Policy

Cancellation and Refund Policy :

Factech believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• You may cancel a free trial at any time during the free trial period and incur no charge.
• For all initial purchases of subscriptions longer than one month, you may cancel during the first 20 days (calculated from the date of purchase without any free trial period) and receive a full refund.
• If the cancellation occurs in between 20-30 days then you will recieve half refund.
• If the cancellation occurs after the first 30 days, you will not be eligible for a refund.
• For all renewals of subscriptions longer than one month, you may cancel within seven days of the renewal date and receive a full refund.
• Cancellations may be made by logging into your Account on the Website and providing the same information that you provided when you subscribed.
• Your cancellation must be received by end of business (5:00 p.m. IST) on the appropriate day as described above. All refunds will be given to the account on which the purchase was made.
• Please allow a reasonable time for the refund to reach you or be charged back to your account.
• If you are unable to use one of the numbers listed above, send a message to support@factech.co.in Our representatives will be more than happy to assist you with any questions or concerns you may have.