Refer Societies Earn by referring iSocietyManager to your society/complex Helpdesk / Complaint Management (IVR) Manage your complaints like never before! IVR enabled Complaint get automatically assigned to the Staff based on slots and open complaints, Staff Leaves/ Work Slots configurable. Customer can raise complaint 24*7 through Web, Mobile App and IVR (Interactive Voice Response) Management can track their Staff Performance and take better decisions. Complaint Escalation Levels to keep track of escalations. Complaint Reporting Analytics , Graphs and Charts. Automatic Job Cards and OTP for Complaint logging by staff.