FAQ Category: User Management

User Management

How to configure Panic Alert?

Panic Alert is a useful feature which notifies Security Team in case of Emergency. With admin login, you can configure mobile numbers and email ids which need to be notified in case any Resident or Tenant. Go to Setting->Society Setting-> Other   Update the Mobile and Email ids and Save the Settings. Also, make sure

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how to export energy consumption in resident app?

Customer can export their consumption data into excel using web version of the app. Login into web version of resident app. Select energy icon/tab on dashboard page. Click on download icon, top right corner of the screen Select date period and click on export excel button. An excel file will be downloaded into desktop/laptop. Note:

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Not able to see the electricity payment option in Mobile App?

If you are not able to see the Payment option against the Electricity or any other Bill Plan in your resident mobile app. In your app, normally you can see balance against all bill plans and along with Payment option as in the below screenshot. If you are not able to see the Payment option

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How to raise support ticket in iSocietyManager?

Our intent is to provide the services and system to fulfill your need. But sometimes there is query or support need. As a user, you can raise any helpdesk or support ticket. The steps are: Login in iSocietyManager with Facility Admin user id. Click on Log Ticket Icon in the header bar. Select the category

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