Home

FAQ Tag: facility management software helpdesk portal

A facility management software helpdesk portal is a digital platform or application that assists facility managers and their teams in handling and managing various tasks related to building maintenance, service requests, and facility operations. The portal serves as a central hub where users can submit, track, and resolve facility-related issues and requests. Here are some key features typically found in a facility management software helpdesk portal:

Service Request Management: Users can submit service requests for various issues, such as equipment repairs, maintenance tasks, cleaning requests, or any other facility-related problems.
Ticketing System: The portal uses a ticketing system to track and manage service requests throughout their lifecycle. Each request is assigned a unique ticket number for easy identification and monitoring.
Communication Tools: The portal allows communication between facility management staff, requesters, and technicians. It may include features like real-time chat, email notifications, and updates on ticket status.

How to log ticket in Factech FM Software solution?

August 20, 2021 / Ramniwas / 0

Factech has a 24 x 7 ticketing system for their users Below are steps to log a ticket after login in Factech. Step 1: After Admin login, Select “Log ticket” option from top right corner Step 2: Select category, sub category, description of your query or feedback and click on “Submit” button In case you

LT Panel Maintenance – Why & How? (Manvik) (19,772)
What is Low Tension (LT) Panel LT Panel is an electrical distribution board that receives power from generator or transformer and distributes the same to various electronic devices and distribution boards. What is use of LT Panel LT Panels are used with low tension cables to obtain power from the generator or transformer and distribute electricity to
Mall Management System (Tavleen Kaur) (11,955)
What is Mall Management System? Mall Management is defined as an overall operation and maintenance of the entire building infrastructure, including the services and utilities, ensuring that they are used in a way that are consistent with the purpose for which it was acquired. Mall Management encompasses operation, facility management, security, accounts, common area maintenance,
HVAC Maintenance (Manvik) (8,721)
HVAC Maintenance Checklist As per Wikipedia "Heating, ventilation, and air conditioning (HVAC) is the technology of indoor and vehicular environmental comfort. Its goal is to provide thermal comfort and acceptable indoor air quality." Why You Should Have an Annual HVAC Maintenance Plan? Prevention is better than cure. This is as true for Assets as for
What are common preventive maintenance schedule for Chiller? (Manvik) (7,572)
Preventive maintenance for chillers involves cleaning, monitoring temperature and pressure, and general system testing. Depending on the maintenance tasks, technicians must perform them anywhere from daily, weekly, monthly, or annually. What is a Chiller? A chiller is a machine that removes heat from a liquid via a vapor-compression or absorption refrigeration cycle. This liquid can
Best Maid Attendance Tracking App | Track Your Maids Effortlessly (Manvik) (7,084)
Maid Attendance App Worried if your maid is coming today! Get iSocietyManager App and track your maids effortlessly Residents using iSocietyManager Mobile app get notified whenever their maid or domestic help enters or exit their condominium. After login in your iSocietyManager app, the Staff UI can be used to View list of all your staff

FAQ Tag: facility management software helpdesk portal

How to log ticket in Factech FM Software solution?

Search