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FAQ Tag: complaint happy code

How to enable OTP based Complaint Closure?

July 27, 2020 / Manvik / 0

Instead of a printed Job Card option, you can decide OTP based complaint closure. Whenever any customer logs a complaint, a Code is generated, which is visible to the Customer only. When a technician fixes the complaint, he will take the code. On correct code entry, complaint will automatically move to resolved status. You have

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FAQ Tag: complaint happy code

How to enable OTP based Complaint Closure?

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