How to approve completed Maintenance Work Order over email

Verification of a Planned Preventive Maintenance (PPM) Work Order completed by a technician is crucial to ensure accuracy, compliance, and equipment reliability. It helps confirm that all tasks were performed correctly, prevents future failures, and maintains safety standards. This faq explores how to configure and enable PM Work Order approvals over email in FacTech CaFM.

1. Add Approval person or email at PPM Level

Go to Asset -> PPM-> Config for which you want to send approval email notification.

Select the checkbox, Approval Role and additional email if required as in below UI.

Once this is configured for future Work Order completed, email will be received and Manager/ Supervisor can login in Factech ( only first time) and then Approve / Decline the work order.

2. Approve / Decline Work Order from email in mobile

Refer below video for details