How to configure SLA Dashboard

As admin, you can add SLA Dashboards.

1.  Go Dashboard -> Edit or Create New

2. Select Module (Dashboard) then Sub Module SLA Dashboard

3. Now Choose Category or Asset which you want to track.

4. Don’t forget to define SLA through Set up -> Escalations. Refer How to add Escalations level for your PM or Other Scheduled Tasks?

Refer below video for detail