What is New?

Latest Features Additions & Enhancement in Factech Cloud based FM Software

July 2024

Complaint New Dashboards & Reports

Complaint New Dashboards

Revenue Report

how to generate Revenue Report

June 2024

File/Document Upload Option in PPM Checklist

Document upload through instruction of the checklist

Optional Instructions in PPM Checklist

Optional Instruction in the Checklists

Configurable Holiday Calendar in PPM

FAQs for Holiday Calendar PPM System

April 2024

SLA Dashboards

How to configure SLA Dashboard

Site Equipment Status on Dashboard

How to get Site all Equipment Status in dashboard?

March 2024

Facility Admin App for iPhones

We are proud to announce release of Admin app for iPhones

How to download Factech Admin App?

Work Order Approval

How to Approve work order completed by Technician?

February 2024

Max Estates WorkWell Mobile App for Tenants

Factech launches Max Estate WorkWell, which is white labelled app solution for elevating tenant experience

How to use Max Estate WorkWell Mobile App for Tenants?

December 2023

Material Gate Pass

How material Gate Pass works?

Bar Charts in Asset Tracking Dashboards

How to show bar charts in Asset Tracking dashboards?

November 2023

NFC Based Asset Tagging & Management

Does Factech CAFM support NFC Asset Tagging?

October 2023

Asset tracking with Formula Fields

How to populate values based on other fields in Asset Management?

August 2023

Complaint Escalation Notification on Facility Admin App

How to get Complaint Escalation Notifications in Admin Mobile App?

July 2023

Auto Assign Complaint to Logged in Technician

How to enable Auto Assign Feature in Complaint Management?

Complaint dashboard – New views

https://factech.co.in/blog/complaint-dashboard-crm-helpdesk-view/

Facility Admin Mobile App

Facility Admin Mobile App has been upgraded. App is for Management team to get views on their mobile

Download from here

https://play.google.com/store/apps/details?id=com.factech.Admin&hl=en_US

Threshold Rules Violations Alerts in PPM, Maintenance, Housekeeping Jobs

How to add threshold violation rules in checklist instructions

June 2023

Housekeeping Image Gallery- New Dashboard

How to view housekeeping image gallery in FM dashboard?

Amenity Booking- New Dashboard

How to view Today’s Amenity Bookings on Dashboard?

May 2023

Compare Different Assets like DG, Chiller, STP – Analytical dashboards

How to populate Asset Performance Charts in real time

https://drive.google.com/file/d/1W1MM7OmcF634S8TJCVAc4Y6UA5ILS75x/view?usp=sharing

Purchase, RFQ & PO Enhancements

How to get started with Purchase?

 April 2023

Category-wise Work Order report

How to use the category-wise Work Order report in Factech?

Escalation Matrix in PPM & Soft FM

Escalation Matrix is an important tool to improve the efficiency of the organization processes. Whether it is technical schedules or soft FM schedules, organizations do maintain the escalation matrix so that senior authorities get intimations and timely corrective action can be taken.

ppm housekeeping & logbooks escalation

How to add Escalations level for your PM or Other Scheduled Tasks?

Technician Mobile App New Version

Technician Mobile App has been upgraded. Now the app works without any Browser dependency and much more robust.

Download from here

https://play.google.com/store/apps/details?id=com.sumasamu.isocietyManagerAdmin&hl=en_US

March 2023

Asset / Equipment Field Tracking

Now track any property/ value of the asset like Chiller running hours, Transformer Units, STP outflow and inflow, etc in your dashboard.

How to Use Asset Tracking Field feature in Factech Automation?

QR-Code Based Complaint & Feedback Management

Use same QR Code for: 

  • Maintenance
  • Complaint
  • Feedback

Refer Steps for Enabling QR Based complaint & Feedback

October 2022

New Version of Technician Mobile App

Technician can do: 

  • Asset Maintenance
  • Complaint Update – Closure & Conversation
  • Add New Complaint
  • Notification for New Jobs
  • Housekeeping Jobs

April 2022

On Demand Work Order in Technician Mobile App

Technicians can create on Demand Work Orders. It supports both: 

  • From Schedules
  • Manual

March 2022

Personalized dashboards