Security team not able to login in Visitor Management

Security team need not to login again, if he has logged once in the Visitor Management App. Sometimes the security team has to login again due to:

  • New Device
  • Logout
  • New App installation

Facility Admin, having Change Password permission, of your society can reset the password of the Security login in the Visitor App.


Many times there is a need to change the password of the facility team.  Admin, having Change Password Permission can reset the password of any user.

  • Go to Setting -> Society Settings



  • Click on the change password button

Note: You can also open the change password UI from User -> Change Password.


  • Start typing the name/phone no of the user for which password to be changed and then type a new password. The system will automatically send SMS on User phone number and email with new password.

Change password

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