How to get started with your Facility Automation System?
Getting Started with your Facility Management System is very simple and quick. You can enter data manually OR bulk upload via an excel sheet.
Different types of Actors or Users of System
Factech users are diversified and can be broadly categorized into the below industries:
- Corporate Parks
- Shopping Centers
- Apartment Management
- Education – Schools & Universities
- Services – FM or Property Management
- Health Care
- Banking & Finance
1. Facility Team
The facility is the team that operates the complete system, whether it’s security, complaint, billing, asset management, etc. The facility team runs the system to automate to increase its effectiveness. You can define roles as per the need. A few examples of roles are:
- Facility Manager
- Warehouse or Store Manager
- Purchase Manager
- Billing Admin
- Security Officer
- Technician or Field Staff
The persons who want reports and information from the system. A few examples are:
- Facility Head
- Head Office – Senior Executives, etc.
- RWA – In case of Residential Complexes
The end-user of facilities can be an employee, admin staff.
4. Resident / Customer
In the case of Apartment Management – The resident is the end-user of the system. She gets benefits like increased convenience, security, time-saving, etc. Resident can be categorized into different sub-roles like:
- Owner: Who owns the property – unit or apartment
- Tenant: If the unit is rented out, the tenant is also a key user of the System.
- Family Member: The family members of the Occupant
Mobile Apps are available for
Facility or Management – Quick help links
- How to change Site Details and Logo
- How to add a new role?
- How to create a new admin login?
- How to start asset management and PPM?
- What are the different checklists for Preventive Maintenance?
- How to get started with Inventory Management?
- How to get started with Billing?
- How to get started with Accounting?
- How to get started with Complaint Management?
- How to get started with Visitor Management System?
- How to start manpower and attendance tracking?
- How to setup domestic help ( Maids, Drivers ) entry/exit?
- How to manage Documents of Units?
- How to launch a Survey?
- How to configure a new Payment Gateway?
- How to start Amenities Booking?
- How to configure the cluster, tower & unit categories?
- How to add a new Unit or Occupant?
- How to import user or unit data in bulk?
- How to add a new Tenant?
- How to import Tenants?
- How to activate Residents‘ login?
- How to send notice or circular to Residents?
- How to add Panic or SOS Alert?
Resident or Customer – Quick help links
- How to login in App?
- How to raise complaints or grievances?
- How to pay bills?
- How to track maid and drivers?
- Pay Bills Online with ZERO Convenience Charge
- Download Occupant Guide
The Factech team has been helping real estate clients in Simplifying the Facility Operations.
Contact us for a free demo of how our expertise can help you achieve your business goals.