Home
/FAQ
/Complaint Management FAQ

Log complaint by scanning qr code. Reporting a problem become easy and convenient

Complaint Management FAQ

What data or input is required for Complaint Management

QR based Complaint Management

How to customize complaint category & sub Category?
How to Add complaint Staff/update existing staff? (in current situation staff phone number is mandatory)
How to configure complaint escalation?
How to get Complaint Escalation Notifications in Admin Mobile App?
How to assign complaint to staff, update status of complaint, closing of complaint,communication with unit/tenant?
How to assign job card?
How to add complaint on behalf of unit?
How to search complaint by complaint number, status, specific date range, exporting complaint data, using builder report, pictorial representation?
How to add custom complaint status?
How to enable reopne complaint feature?
How to enable automatic assign staff feature?
How to enable automatic status feature?
How to enable OTP feature?
How to enable add complaint alert?
How to customize hours for reopening of complaint?
What are different reports and MIS of Complaint Helpdesk

Mall Management System (Tavleen Kaur) (10,407)
What is Mall Management System? Mall Management is defined as an overall operation and maintenance of the entire building infrastructure, including the services and utilities, ensuring that they are used in a way that are consistent with the purpose for which it was acquired. Mall Management encompasses operation, facility management, security, accounts, common area maintenance,
HVAC Maintenance (Manvik) (7,589)
HVAC Maintenance Checklist As per Wikipedia "Heating, ventilation, and air conditioning (HVAC) is the technology of indoor and vehicular environmental comfort. Its goal is to provide thermal comfort and acceptable indoor air quality." Why You Should Have an Annual HVAC Maintenance Plan? Prevention is better than cure. This is as true for Assets as for
LT Panel Maintenance – Why & How? (Manvik) (7,065)
What is Low Tension (LT) Panel LT Panel is an electrical distribution board that receives power from generator or transformer and distributes the same to various electronic devices and distribution boards. What is use of LT Panel LT Panels are used with low tension cables to obtain power from the generator or transformer and distribute electricity to
What are common preventive maintenance schedule for Chiller? (Manvik) (6,537)
Preventive maintenance for chillers involves cleaning, monitoring temperature and pressure, and general system testing. Depending on the maintenance tasks, technicians must perform them anywhere from daily, weekly, monthly, or annually. What is a Chiller? A chiller is a machine that removes heat from a liquid via a vapor-compression or absorption refrigeration cycle. This liquid can
What is an HVAC System and What are its Parts? (Tavleen Kaur) (5,686)
What Is An HVAC System? First and foremost, HVAC stands for heating, ventilation, and air conditioning. Heating, ventilation, and air conditioning (HVAC) is the technology of indoor and vehicular environmental comfort. Its goal is to provide thermal comfort and acceptable indoor air quality. Wikipedia defines HVAC as: "Heating, ventilation, and air conditioning (HVAC)[1] is the technology of